Returns

RETURNS/EXCHANGES:
We hope you LOVE your order, but in case it just won't work this time, please read below for additional information on returns:

  • You have 10 days from the order date to return your item/s for a full refund on regular price items
  • You have 30 days from the order date to return your item/s for a store credit on regular price items.  Credit never expires.
  • Please include your original packing slip and return card.
  • The item must be in new, unaltered and unused condition (no signs of wear, stains, odor, or damage).
  • SHOES MUST BE PACKAGED IN A PROTECTIVE BOX OR BAG.  Please do NOT affix a label directly to the shoe box or it will be marked Return to Sender and not eligible for return or exchange.  
  • Shipping charges are non-refundable.
  • You will receive a refund based on your original method of payment within 10 days of receipt of return.
  • Return to: joelle + co: 401 E 4th St, Huntingburg, IN, 47542

*Any and all items purchased ending in .00 or with a discount or markdown of 30% or more are FINAL SALE.  Any items noted as final sale are final sale, no exceptions.

We are not responsible for packages lost or stolen in transit. You will need to contact USPS or your chosen courier service with your tracking number to resolve such issues.

  • Shipping - Free Shipping + Free Returns on orders over $75 (pre-taxed)
  • Shipping charges are non-refundable